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We reply within 24 hours

No support ticket system. Real people, real answers. Choose the channel that works for you.

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General enquiries
Send an email

Questions about pricing, integrations, or anything about the platform. We read every message.

hello@universalbench.dev
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New customers
Book a setup call

30 minutes. We connect your AI agent to the platform and make sure it is working before you leave.

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Self-serve
Read the docs

Quickstart guides, API reference, capability examples, and integration walkthroughs. Usually fastest.

docs.universalbench.dev
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We usually reply same day during Melbourne business hours. If urgent, email directly.

We reply to hello@universalbench.dev. No spam, ever.
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Common questions
How do I connect UniversalBench to my AI agent?
Add your API key URL to your AI as an MCP server. One URL, under 2 minutes. Full walkthrough in the docs.
Does it work with ChatGPT, Gemini, and Claude?
Yes. Any MCP-compatible AI works. Claude Desktop, Claude.ai, ChatGPT with function calling, Gemini with tool use, and any agent built on the Anthropic or OpenAI SDKs.
Is my code or data stored after execution?
No. Code runs in an isolated sandbox and is discarded after the session ends. We do not store your data or code. Credentials you save to the vault are encrypted at rest.
How does the free tier work?
1,000 free calls per month. No credit card required. After 1,000 calls the rate is $0.008 per call, charged from a prepaid wallet. Minimum top-up is $5.
Can I use my own database, GitHub, or other tools?
Yes. Save your credentials to the encrypted vault once. The platform automatically uses them for database queries, GitHub commits, API calls, and anything else that needs them.